I've worked in carpet since I was 14. I started out cleaning with my dad, and when I moved to Kansas in 2016 I opened my own business. It's been my entire working life; not a side job, not a part time.

These days I focus on repair. Most of the time when someone calls me, they've already been told the only fix is replacement, and usually that isn't true. I'd rather fix a floor once than patch it twice.

Do it right, do it once.